Sport-thieme CH Reviews
(Rated by 13 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.1
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Price & Quality4.3
- Customer Service4.8
- Return Policy5.0
- Shipping & Delivery4.5
Recent Customer Reviews (13)
Luke Hale
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Kenneth Allen
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Alma Dahl
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Bonnie Warren
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Valiant Tétrault
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Jayden Ferguson
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Katherine Hutchinson
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Agathe Been
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Cameron Blackwelder
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Lydia Young
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Sport-thieme CH Pricing
Step 2 in 1 unisex item
from CHF 181
Sport-thieme CH Pros & Cons
Pros
1
Wide product range and specialization: Sport-Thieme is a leading European supplier of institutional sports equipment, offering over 19,000 different sports products including in-house produced wooden gym apparatus, catering to sports clubs, schools, fitness centers, and therapy facilities.
2
Reputation and reliability: The company is well-established with 75 years of history and is recognized as a reliable webshop with secure payment methods and clear contact information.
3
Customer service and return policy: Reviews highlight good customer service and a fair return policy, contributing to an overall positive customer experience with a rating around 4.1/5 in some sources.
4
Sustainability commitment: As a family-owned business, Sport-Thieme emphasizes ecological, social, and economic responsibility, focusing on sustainability in its operations.
5
Employee engagement and training: The company invests in employee security awareness and training, which reflects a professional and secure organizational culture.
CONS
1
Mixed customer reviews: Some platforms report mixed or below-average customer ratings, with an average rating of 2.3 stars from a small sample size, indicating occasional dissatisfaction or issues with products or services.
2
Mid-range popularity: Compared to larger competitors like Dick's Sporting Goods or REI, Sport-Thieme has a mid-range to lower-range popularity and performance in the sports retail category.
3
Limited product origin information: There is uncertainty about whether all products are made in the USA or locally, which might be a concern for customers prioritizing domestic manufacturing.
Sport-thieme CH Features and Benefits
Features
Extensive Product Range
Offers over 19,000 different high-quality sports products, including classic wooden gym apparatus produced in-house.
Expert Consultation
Provides on-site expert advice for equipping gymnasiums and therapy practices across multiple locations in Germany.
Strong Online Presence
Early adopter of e-commerce since 1996, with mobile ordering available since 2012, facilitating easy access to products.
Customer Service Guarantees
Includes a 3-year warranty on all products, a 100-day return policy, and fast delivery services (24/48 hours).
Sustainability Commitment
Family-owned business focused on ecological, social, and economic responsibility, emphasizing protection of nature and support for employees and customers.
Employee Engagement
Invests in employee training and security awareness, ensuring knowledgeable staff and high satisfaction rates.
Reliability and Quality
Long-standing reputation (75+ years) as Europe’s leading supplier for institutional sports, ensuring durable and trusted equipment.
Comprehensive Support
Personalized consulting and flexible customer service enhance the buying and installation experience.
Convenience
Robust online platform and efficient logistics enable quick and easy ordering and delivery worldwide.
Sustainability
Commitment to responsible business practices appeals to environmentally and socially conscious customers.
Employee Expertise
Well-trained staff contribute to better customer support and product knowledge.